Friday, September 15, 2017

The Equifax Security Breach – What you should know

By now you have probably heard about the Equifax data breach in the news. Equifax announced a large data breach of their system on September 7th, 2017 that is projected to impact over 143 million customers. While this was not a breach of The Claxton Bank’s systems, we understand that this incident is concerning to our customers.

At The Claxton Bank, the security of your accounts and the privacy of your information one of our top priorities. We have many existing security measures to prevent breaches like this from occurring at our institution and to address these types of evolving threats if they do occur elsewhere. These measures include strong encryption software, firewalls, regular patch management and system updates, customer verification, and ongoing monitoring of suspicious activity to help protect your accounts, among other means.

Here are a few things you can do to protect your information:

NOTE:The links listed below are external links and will take you away from The Claxton Bank's website. We provide these links to external websites for your convenience. The Claxton Bank does not endorse and is not responsible for their content, links, privacy policies, or security policies.

Check to see if you are impacted

Learn more about the Equifax breach and how you can find out if you were impacted at the Federal Trade Commission (FTC) site. Equifax also has a dedicated support team to provide additional information on steps you can take to protect your personal information. Equifax recommends that consumers contact their dedicated call center at 1-866-447-7559. The call center is open 7 days a week from 7:00 am – 1:00 am Eastern Time.

Check your credit reports

Review your credit reports to look for unauthorized accounts that are opened in your name. You can receive a free credit report once a year from each of the three major credit bureaus at

Consider placing a freeze on your credit

If you are interested in initiating a credit freeze or credit alert, you can visit the Federal Trade Commission's (FTC) dedicated Credit Freeze FAQs. Fees may apply.

Stay ahead of scammers by protecting your personal information

Be cautious about any unsolicited request for your personal information. At The Claxton Bank, our customer service representatives may request your username to authenticate you by phone; however, we do not request your password to verify your identity.